Privacy policy
Effective Date: 01-12-2025
1. Introduction Welcome to Pure Life Herbs. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
2. Information We Collect To process your orders efficiently, we collect the following personal information:
Contact Information: Name, Email address, and Phone number (for order verification).
Shipping Details: Complete delivery address and city.
Order Information: Details of the products you purchase.
Device Information: We automatically collect standard information about your device and browser (IP address, time zone) to help us improve your shopping experience.
3. How We Use Your Information We use your personal information solely for the following purposes:
Order Fulfillment: To process your order, arrange for shipping (via courier services), and provide invoices/order confirmations.
Communication: To communicate with you regarding your order status or questions.
Marketing (Optional): With your permission, we may send you emails about new products or special offers. You can unsubscribe at any time.
4. Sharing Your Information We respect your privacy and never sell your personal data to third parties. However, we share necessary data with trusted partners to operate our business:
Service Providers: We share shipping details with courier companies (e.g., TCS, Leopards, Trax) to deliver your parcel.
Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and secure databases.
5. Data Security Your personal information is protected. We follow industry best practices and use encrypted connections (SSL) to ensure your data is not lost, misused, accessed, or disclosed.
6. Cookies Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. By using our website, you agree to the use of cookies.
7. Changes to This Policy We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.
8. Contact Us If you have any questions regarding our privacy practices or wish to update your information, please contact us at:
Email: PureLifeFamilyCare@gmail.com
WhatsApp: 0311-7686862